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Scan performed on 4/25/2017, Computer: IBM ThinkPad G40 - Windows 7 64 bit
Outdated or Corrupted drivers:5/19
| Device/Driver | Status | Status Description | Updated By Scanner |
| Motherboards | |||
| Intel(R) 82801FB/FBM USB Universal Host Controller - 265A | Corrupted By Pinnacle Moviebox Usb | ||
| Mice And Touchpads | |||
| ELAN ELAN PS/2 Port Smart-Pad | Up To Date and Functioning | ||
| Elo TouchSystems Elo Serial Touchmonitor Interface | Up To Date and Functioning | ||
| Usb Devices | |||
| Samsung SAMSUNG Android USB Diagnostic Serial Port (WDM) | Up To Date and Functioning | ||
| Sound Cards And Media Devices | |||
| Realtek Enheden High Definition Audio | Up To Date and Functioning | ||
| AMD ATI High Definition Audio Device | Up To Date and Functioning | ||
| Network Cards | |||
| Intel(R) Centrino(R) Ultimate-N 6300 AGN | Corrupted By Pinnacle Moviebox Usb | ||
| Keyboards | |||
| Microsoft HID Keyboard | Corrupted By Pinnacle Moviebox Usb | ||
| Hard Disk Controller | |||
| Advanced Micro Devices ATI IDE Controller | Up To Date and Functioning | ||
| Others | |||
| Initio Initio Default Controller | Up To Date and Functioning | ||
| Texas Instruments Texas Instruments PCI-4520 CardBus Controller | Up To Date and Functioning | ||
| NEC Generic CardBus-kontroller | Up To Date and Functioning | ||
| O2Micro Standard-CardBus-Controller | Up To Date and Functioning | ||
| Cameras, Webcams And Scanners | |||
| Canon Canon MP495 ser | Up To Date and Functioning | ||
| Video Cards | |||
| VIA/S3G VIA/S3G UniChrome Pro IGP | Up To Date and Functioning | ||
| Input Devices | |||
| Wacom Wacom Tablet | Up To Date and Functioning | ||
| Port Devices | |||
| hspa Modem Application2 port (COM5) | Corrupted By Pinnacle Moviebox Usb | ||
| Monitors | |||
| Sony Digital Flat Panel (1024x768) | Corrupted By Pinnacle Moviebox Usb | ||
| Mobile Phones And Portable Devices | |||
| Acer NOKIA | Up To Date and Functioning |
Hello,
Thank you for posting your query in Microsoft Community.
We understand that you are unable to use pinnacle studios 18.6 and Dazzle DVC100 video capture device in Windows 10.
I request you to check the compatibility in the following link:
Follow the below methods:
Method 1:
Uninstall and Reinstall the Graphics Card Drivers.
Step 1: Uninstall the Graphics Card Drivers
a. Press 'Windows Logo' + 'X' keys on the keyboard.
b. Click on 'Device Manager' from that list.
| Device/Driver | Status | Status Description | Updated By Scanner |
| Motherboards | |||
| Intel(R) 82801FB/FBM USB Universal Host Controller - 265A | Corrupted By Pinnacle Moviebox Usb | ||
| Mice And Touchpads | |||
| ELAN ELAN PS/2 Port Smart-Pad | Up To Date and Functioning | ||
| Elo TouchSystems Elo Serial Touchmonitor Interface | Up To Date and Functioning | ||
| Usb Devices | |||
| Samsung SAMSUNG Android USB Diagnostic Serial Port (WDM) | Up To Date and Functioning | ||
| Sound Cards And Media Devices | |||
| Realtek Enheden High Definition Audio | Up To Date and Functioning | ||
| AMD ATI High Definition Audio Device | Up To Date and Functioning | ||
| Network Cards | |||
| Intel(R) Centrino(R) Ultimate-N 6300 AGN | Corrupted By Pinnacle Moviebox Usb | ||
| Keyboards | |||
| Microsoft HID Keyboard | Corrupted By Pinnacle Moviebox Usb | ||
| Hard Disk Controller | |||
| Advanced Micro Devices ATI IDE Controller | Up To Date and Functioning | ||
| Others | |||
| Initio Initio Default Controller | Up To Date and Functioning | ||
| Texas Instruments Texas Instruments PCI-4520 CardBus Controller | Up To Date and Functioning | ||
| NEC Generic CardBus-kontroller | Up To Date and Functioning | ||
| O2Micro Standard-CardBus-Controller | Up To Date and Functioning | ||
| Cameras, Webcams And Scanners | |||
| Canon Canon MP495 ser | Up To Date and Functioning | ||
| Video Cards | |||
| VIA/S3G VIA/S3G UniChrome Pro IGP | Up To Date and Functioning | ||
| Input Devices | |||
| Wacom Wacom Tablet | Up To Date and Functioning | ||
| Port Devices | |||
| hspa Modem Application2 port (COM5) | Corrupted By Pinnacle Moviebox Usb | ||
| Monitors | |||
| Sony Digital Flat Panel (1024x768) | Corrupted By Pinnacle Moviebox Usb | ||
| Mobile Phones And Portable Devices | |||
| Acer NOKIA | Up To Date and Functioning |
Hello,
Thank you for posting your query in Microsoft Community.
We understand that you are unable to use pinnacle studios 18.6 and Dazzle DVC100 video capture device in Windows 10.
I request you to check the compatibility in the following link:
Follow the below methods:
Method 1:
Uninstall and Reinstall the Graphics Card Drivers.
Step 1: Uninstall the Graphics Card Drivers
a. Press 'Windows Logo' + 'X' keys on the keyboard.
b. Click on 'Device Manager' from that list.
Pinnacle Video Driver License
c. Search for the Graphics Card from the device list, right click on it and then select 'Uninstall'. On the un-installation window, if you have an option: 'Delete the driver software for this device' you may select that and then remove the corrupted drivers from the computer.
d. Follow the on-screen instructions to complete it and then restart the computer if prompted.
Pinnacle Video Driver Download
After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.
Update Driver Software from the Manufacturer's website:
Step 2: Go to the Computer or Graphics Card manufacturer's website and search for the latest Windows 10 drivers available for the Graphics Card model and then install it by following the instructions given in the website.
Method 2:
I request you to install drivers in compatibility mode
Follow these steps to install the drivers in compatibility mode and check if that helps.
a. Download the driver from the manufacturer's website.
b. Right-click on the driver setup file and click on ‘properties'.
c. Click on the ‘compatibility' tab and check the box ‘Run this program in compatibility mode for' and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists
I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.
Thank you.
